More than 20,000 unique items
Up to 70% discount on the Opel price
FAQ

General

I want to order two copies of an item, how does that work?

You select twice the desired item in the shop and add it to the basket.

Then in the confirmation of your order, you can see whether there are 2 items in stock. If not, then this part is not charged and the other items which you have ordered will be delivered.

It is also possible -prior to ordering- to contact us via de website.

I have placed an order but an item cannot be delivered, what next?

Of many components, there might be only one or a few copies in stock. Another interested party might have ordered the same part prior to you ordering it, but has not paid yet. Thus a part remains on the site. You are the next eligible for this component.

I would like to come and have a browse in the warehouse, is that possible?

All new parts that Cope has in stock concerning the different models are on the website. It is much easier to have a look on the website relaxing in your comfortable chair.

I live in South America, do you ship to Mexico?

We ship parts all over the world, to all continents. After receiving the order there will be additional costs comparing the shipment to the country you live in. You also can ask in front what the expected shipment costs to your country will be.

How long does shipment take?

We ship parts as cheap as possible, this means that shipment will take place by containerboot. If we choosed for shipment by plane the costs would be 4 times higher. Most of the times shipment longs for 2-3 weeks.

Stock

Can COPE also supply used parts?

Only for some Models used parts are available. Some of these parts are under the model group 'used'. This is just part of the stock. For all other models there are no used parts in stock. In the group Classic Opel used parts are mentioned with occ (occassion) behind the partnumber.

Can you order parts which are just as competitively priced as those on the website?

The parts which are especially ordered cost no more than the last known original price. Because spare parts have to be sent quite often from abroad to Cope postage costs will be entirely passed on to you. Usually we order multiple items so that the costs of postage are as low as possible.

How do I stay informed of changes in stock?

If you regularly read the messages on the HOME page, you are always aware of new stocks. Or follow our news messages on facebook: https://www.facebook.com/COPEparts/

To order

I have just ordered something, but forgot something, now what?

You place another order, and contact us that you would like two orders to be shipped at the same time. You receive one bill for both orders, and all you pay is a contribution to the postage.

Payment

I have placed an order but I did not get compensation for a special offer, what is the reason for this?

Offers include special offers such under the tab OFFERS. These are directly reflected in the order. Specific offers can be found in the bill which you receive along with the receipt.

I want to order but pay next month, is that possible?

The payment and reservation period is max 10 workingdays, but we prefer to get the payment asap (as soon as possible). The ordered parts are during this period not available for other customers. After the period the parts will be put back in stock and are no longer reservated for you. 

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